Last Updated: September 2026
These Terms of Use (“Terms”) govern access to and use of the ENSPACE platform, including its applications, websites, interfaces, APIs, integrations, workflow automation features, artificial intelligence features, AI agents, and related software and services (collectively, the “Platform”).
The Platform is provided by The Enlighten Technologies LLC or the applicable United States Enlighten affiliate identified in the applicable Order Form or agreement (“Enlighten,” “we,” “us,” or “our”).
ENSPACE is primarily a business-to-business software platform. In most cases, access to the Platform is provided to individuals because an organization has purchased or otherwise authorized their use of ENSPACE.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree to these Terms, you may not access or use the Platform.
For purposes of these Terms:
“Customer” means the company, organization, legal entity, or other business that has purchased, subscribed to, or otherwise obtained the right to use ENSPACE.
“Authorized User” or “User” means an individual whom a Customer has authorized to access or use the Platform, including its employees, officers, contractors, consultants, representatives, and other permitted users.
“Account” means the Customer's environment or tenant within the Platform.
“Account Administrator” means an Authorized User designated by the Customer with administrative permissions over the Account.
“Customer Content” means any information, data, documents, files, text, records, forms, prompts, instructions, images, databases, workflow data, task data, inputs, stored outputs, or other content submitted to, uploaded to, transmitted through, generated within, or stored in the Platform by or on behalf of Customer or its Authorized Users.
“AI Features” means features of the Platform that use artificial intelligence, machine learning, large language models, generative AI, AI agents, or similar technologies.
“Contract Documents” means, as applicable, any Master Subscription Agreement (“MSA”), Order Form, Proposal, Statement of Work (“SOW”), Data Processing Agreement (“DPA”), Usage-Based Services Terms, Privacy Notice, or other agreement between Enlighten and Customer relating to ENSPACE.
ENSPACE is a business software platform that Customers make available to their Authorized Users.
The commercial relationship between Enlighten and Customer is governed primarily by the applicable Contract Documents.
These Terms primarily govern:
An Authorized User's right to access ENSPACE arises from the Customer's subscription or authorization.
Customer determines which individuals may access its Account and, where supported by the Platform, the permissions assigned to those individuals.
Customer is responsible for ensuring that its Authorized Users use ENSPACE in accordance with these Terms and the applicable Contract Documents.
If Customer has entered into an MSA, Order Form, Proposal, SOW, DPA, or other agreement with Enlighten, that agreement will govern the commercial relationship between Customer and Enlighten.
In the event of a conflict between these Terms and an applicable Contract Document, the applicable Contract Document will control with respect to the subject matter of the conflict.
Without limitation, Contract Documents will control matters relating to:
These Terms will continue to govern Authorized Users' access to and use of the Platform unless expressly superseded by an applicable Contract Document.
The Platform is intended primarily for business and professional use and is not offered as a consumer service.
Authorized Users may use the Platform only in connection with legitimate activities performed for or on behalf of the Customer that authorized their access.
Nothing in these Terms creates an employment, agency, partnership, fiduciary, joint venture, professional services, or other special relationship between Enlighten and an Authorized User.
You may access the Platform only if:
If you use ENSPACE on behalf of a company or other organization, you represent that you are authorized to take the actions you perform through the Platform on behalf of that organization.
Users must provide accurate information when required to create or maintain an Account.
User credentials are personal to the individual User unless Enlighten expressly authorizes another authentication method.
You are responsible for:
Customer or its Account Administrator may create, modify, restrict, suspend, or terminate Authorized User access according to the administrative functionality available within ENSPACE.
Enlighten may require multifactor authentication or other security measures when reasonably necessary to protect the Platform, Customer, or other users.
Subject to Customer's applicable subscription and continued compliance with these Terms, Enlighten grants Authorized Users a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Platform:
The Platform is licensed, not sold.
No ownership interest in ENSPACE or Enlighten technology is transferred to Customer or any Authorized User.
You may not use, or permit others to use, ENSPACE to:
Customer controls which Authorized Users may access its Account.
Customer is responsible for managing user permissions and promptly revoking access when an individual is no longer authorized.
Activity performed using an Authorized User account may be treated as activity performed within Customer's Account, subject to applicable law and the Contract Documents.
Nothing in these Terms prevents Enlighten from acting directly against an Authorized User who engages in fraud, misuse, security violations, unlawful conduct, or other violations of these Terms.
As between Customer and Enlighten, Customer retains its rights in Customer Content.
Enlighten does not acquire ownership of Customer's documents, data, files, records, or other Customer Content merely because such content is stored or processed through ENSPACE.
Customer grants Enlighten a limited right to host, copy, transmit, organize, index, technically transform, process, and otherwise use Customer Content solely as reasonably necessary to:
This authorization does not transfer ownership of Customer Content to Enlighten.
Customer is responsible for Customer Content submitted to or processed through its Account.
Authorized Users may submit or process content only when they have appropriate authorization to do so.
Customer and Authorized Users are responsible for complying with applicable requirements relating to intellectual property, privacy, confidentiality, trade secrets, professional obligations, and other third-party rights.
Enlighten is not responsible for determining whether Customer or a User should legally or contractually submit Customer Content to the Platform.
Customer Content does not become public merely because it is submitted to or processed through ENSPACE.
Enlighten will handle Customer confidential information in accordance with the confidentiality obligations contained in the applicable Contract Documents.
Enlighten will not disclose Customer Content except:
Nothing in these Terms makes Customer Content “public,” “non-confidential,” or available for Enlighten's unrestricted use.
Enlighten may generate statistical information, operational metrics, telemetry, analytics, or aggregated data relating to the use and operation of ENSPACE.
Enlighten may use such information for legitimate business purposes, including:
provided that any information used outside the provision of services to Customer is aggregated or de-identified so that it does not reasonably identify Customer, an Authorized User, or an identifiable individual, and does not disclose Customer confidential information.
Enlighten and its licensors retain all right, title, and interest in and to ENSPACE and its underlying technology, including:
Except for the limited right to use the Platform expressly granted in these Terms or applicable Contract Documents, no intellectual property rights are granted to Customer or any User.
ENSPACE, ENLIGHTEN, and related names, logos, marks, and branding may not be used without authorization.
Customers may use ENSPACE to create or configure workflows, forms, templates, automations, databases, tasks, rules, and other business processes.
Unless otherwise provided in an applicable Contract Document:
ENSPACE may provide functionality using artificial intelligence, machine learning, large language models, generative AI, or autonomous or semi-autonomous AI agents.
AI Features may be provided using:
Because AI systems may generate probabilistic results, AI-generated outputs may contain errors, inaccuracies, omissions, hallucinations, or inappropriate results.
Customer and Authorized Users are responsible for reviewing and validating AI-generated outputs before relying on them.
AI Features are tools intended to assist users and do not replace appropriate human judgment or professional review.
ENSPACE is a software platform.
Unless expressly stated in a separate written agreement, Enlighten does not provide legal, financial, accounting, tax, medical, investment, or other regulated professional advice through the Platform.
Outputs produced through AI Features, workflows, automations, templates, or other Platform functionality are not, by themselves, professional advice.
Customer remains responsible for determining whether professional review, approval, supervision, or other controls are required before using Platform-generated information or outputs.
As between Customer and Enlighten, Customer retains its rights in prompts, instructions, files, documents, and other inputs submitted through Customer's Account.
Subject to applicable law, third-party provider terms, and the applicable Contract Documents, Customer may use outputs generated in response to its inputs.
Customer acknowledges that AI-generated outputs may not be unique and that similar or identical content may be generated for different users.
Except where expressly agreed otherwise in writing, Enlighten does not represent that any AI-generated output is unique, copyrightable, non-infringing, accurate, or suitable for a particular purpose.
Unless Customer expressly agrees otherwise in writing, Enlighten will not use Customer Content to train generalized artificial intelligence models for the benefit of unrelated customers.
Customer Content may nevertheless be processed by AI systems or AI service providers as necessary to perform an AI Feature requested or enabled by Customer, subject to the applicable Contract Documents, provider arrangements, and data protection requirements.
Where ENSPACE permits Customer to select among different AI models or providers, the characteristics, capabilities, availability, and data handling arrangements associated with those models may differ.
Customer is responsible for selections and configurations made by its authorized administrators and Users, subject to the controls made available by Enlighten.
Certain ENSPACE features may allow AI agents or automated workflows to analyze information, generate content, make recommendations, trigger workflows, communicate with connected systems, or perform other actions.
Customer is responsible for determining:
Enlighten may implement technical limitations, approval mechanisms, access controls, or safeguards for AI agents and automated functionality.
Customer should not configure an AI agent to autonomously make a decision where applicable law, professional obligations, Customer policy, or the nature of the decision requires human judgment or review.
Certain ENSPACE functionality may not be included in Customer's fixed subscription fee.
Such functionality may be charged based on consumption, including, as applicable:
Usage-based charges are governed by the applicable Order Form, Proposal, Usage-Based Services Terms, or other Contract Document.
Customer is responsible for usage generated by its Authorized Users within its Account, subject to any controls or usage limits made available by Enlighten.
ENSPACE may integrate with or permit Customer to connect third-party:
Customer's use of third-party services may be subject to separate terms between Customer and the applicable third-party provider.
Enlighten is not responsible for third-party services that Enlighten does not control, except to the extent expressly stated in an applicable Contract Document.
Customer is responsible for obtaining any necessary rights, permissions, credentials, or licenses to connect third-party services to ENSPACE.
Third-party providers may modify, restrict, discontinue, replace, or change their models, APIs, pricing, capabilities, security requirements, availability, or terms.
Accordingly, Enlighten may modify, replace, restrict, or discontinue an integration or AI model when reasonably necessary due to changes made by the applicable provider or for security, legal, regulatory, technical, or commercial reasons.
Where commercially reasonable, Enlighten may make alternative functionality or providers available.
Enlighten's processing of personal information is governed by its applicable Privacy Notice, DPA, and applicable privacy and data protection laws.
Where Enlighten processes personal information on Customer's behalf in connection with ENSPACE, the parties' respective data protection obligations will be governed by the applicable DPA or other Contract Document.
Customer is responsible for determining whether its collection and submission of personal information to ENSPACE complies with applicable law.
Enlighten may use hosting providers, infrastructure providers, AI providers, subprocessors, and other service providers to operate the Platform.
Such providers may process Customer Content only as necessary to provide their respective services to Enlighten and subject to applicable contractual and data protection requirements.
Where required by an applicable DPA, Enlighten will maintain information regarding relevant subprocessors in accordance with that DPA.
The operation of ENSPACE may involve storage or processing of information in the United States or other jurisdictions in which Enlighten or its authorized service providers operate.
Where applicable law requires specific mechanisms for cross-border transfers of personal information, such transfers will be handled in accordance with the applicable DPA and legal requirements.
Enlighten will maintain reasonable administrative, technical, and organizational measures designed to protect the confidentiality, integrity, and availability of the Platform and Customer Content.
No information system can guarantee absolute security.
Customer and Authorized Users are responsible for reasonable security practices within their control, including:
Specific security commitments, where applicable, may be contained in Customer's MSA, DPA, security addendum, or other Contract Document.
Authorized Enlighten personnel may access Account configurations, technical records, logs, or Customer Content when reasonably necessary to:
Such access will be limited to legitimate business purposes and subject to Enlighten's applicable security and confidentiality obligations.
ENSPACE is continuously developed and improved.
Enlighten may make changes to:
Enlighten may also add, replace, modify, or discontinue functionality for technical, security, legal, regulatory, operational, or commercial reasons.
Any contractual commitment concerning material reduction of purchased functionality will be governed by the applicable Contract Documents.
Enlighten will use commercially reasonable efforts to operate the Platform reliably.
The Platform may occasionally be unavailable because of:
Any contractual uptime commitment or service level agreement will be governed by the applicable Contract Documents.
ENSPACE is not intended to replace Customer's complete business continuity or document retention strategy unless expressly stated in the applicable Contract Documents.
Customer is responsible for maintaining any independent records or backups required by applicable law, professional obligations, internal policies, or business continuity requirements.
Rights concerning export, retrieval, retention, return, or deletion of Customer Content upon termination will be governed by the applicable Contract Documents.
Enlighten may suspend an Authorized User's or Customer Account's access when reasonably necessary to:
Where reasonably practicable, Enlighten will seek to limit a suspension to the affected User, functionality, integration, or portion of the Account.
An Authorized User's access may terminate if:
Termination of an individual User's access does not necessarily result in deletion of Customer Content associated with that User.
Subscription duration, renewal, termination rights, post-termination access, data export, and deletion of Customer Content are governed by the applicable Contract Documents.
Authorized Users acknowledge that their access to ENSPACE may terminate when Customer's subscription ends.
If Customer or an Authorized User voluntarily provides Enlighten with suggestions, ideas, comments, recommendations, or other feedback regarding ENSPACE (“Feedback”), Enlighten may use that Feedback to develop, improve, or operate its products and services.
Feedback does not include Customer Content or Customer confidential information.
No obligation to compensate Customer or User arises solely from Enlighten's use of voluntarily provided Feedback.
Enlighten may send communications reasonably necessary for operation of the Platform, including notices relating to:
Marketing communications will be handled separately in accordance with applicable law and applicable communication preferences.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN AN APPLICABLE CONTRACT DOCUMENT, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”
ENLIGHTEN DISCLAIMS ALL WARRANTIES NOT EXPRESSLY PROVIDED IN AN APPLICABLE CONTRACT DOCUMENT, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
ENLIGHTEN DOES NOT WARRANT THAT:
SOME JURISDICTIONS MAY NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, IN WHICH CASE SUCH DISCLAIMERS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Customer and Authorized Users control how ENSPACE is configured and how information produced through the Platform is used.
Enlighten is not responsible for Customer's business, operational, legal, financial, compliance, employment, contracting, or other decisions merely because ENSPACE was used in connection with those decisions.
Customer is responsible for establishing appropriate review, approval, supervision, and internal control procedures for its use of the Platform.
Where Customer and Enlighten have entered an MSA, Order Form, or other Contract Document containing limitations of liability, exclusions of damages, indemnification obligations, or allocation of risk, those provisions will govern any claim arising from or relating to Customer's or its Authorized Users' use of ENSPACE.
An Authorized User may not use these Terms to obtain rights, remedies, or damages more than those available to the Customer under the applicable Contract Documents.
If no Contract Document governs a particular claim, Enlighten's liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.
Except as expressly provided in an applicable Contract Document, these Terms do not create enforceable rights in favor of any third party.
Customer and Authorized Users may accept these Terms electronically, including by:
Electronic acceptance will have the same effect as acceptance in writing to the extent permitted by applicable law.
Enlighten may update these Terms from time to time to reflect:
The updated version will be posted on Enlighten's website or made available through the Platform and will identify its effective or last-updated date.
If a change materially affects Customer's or Users' rights or obligations, Enlighten may provide additional notice through the Platform, email, or another reasonable method.
Changes to these Terms will not retroactively modify negotiated commercial rights contained in an existing Contract Document unless that Contract Document permits such modification or applicable law requires it.
If an applicable MSA, Order Form, or other Contract Document specifies governing law or venue, that provision will control.
If no applicable Contract Document specifies governing law, these Terms will be governed by the laws of the State of New York, without regard to its conflict-of-laws principles.
Subject to any contrary provision in an applicable Contract Document, any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York, and the parties consent to the personal jurisdiction and venue of those courts.
Nothing in this Section limits any right or remedy that cannot lawfully be waived under applicable law.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
Enlighten's failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
A waiver will be effective only if made in accordance with the applicable Contract Documents or otherwise in writing by an authorized representative of Enlighten.
An Authorized User may not assign or transfer rights under these Terms or permit another person to use their access credentials.
Any assignment relating to Customer's commercial agreement with Enlighten will be governed by the applicable Contract Documents.
These Terms, together with the applicable Contract Documents, constitute the terms governing use of ENSPACE.
These Terms do not replace negotiated agreements between Enlighten and Customer.
Unless an applicable Contract Document expressly provides otherwise, the following order of precedence will apply in the event of an irreconcilable conflict:
Questions concerning these Terms or use of ENSPACE may be submitted through Enlighten's official support or legal contact channels identified on the Enlighten or ENSPACE website.
BY ACCESSING OR USING ENSPACE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS OF USE.
