Discover success stories from leading companies that overcame challenges and achieved tangible results with ENSPACE. Applied solutions, real transformation, and measurable impact.
e conquistaram resultados concretos com o ENSPACE.
Operational governance at LATAM scale
Global technology company
40.000+ employees
Challenge:
Mercado Libre faced challenges scaling its legal payments management. Manual processes based on spreadsheets and emails hindered governance, reduced financial predictability, and limited visibility across operations in multiple countries.
Solution:
ENSPACE centralized the entire Legal Payables operation into a single digital platform. Integrated dashboards now provide real-time indicators by country, vendor, and approval status. Communication with external partners is handled through secure and controlled access, ensuring compliance without limiting collaboration.
Results & Impact:
Full visibility and governance over payments and provisions
Strategic decisions supported by real-time data
Faster audits with full traceability
Secure and seamless integration with external vendors, reducing errors and rework
“Enlighten has proven to be a partner that truly walks alongside us. Transparent communication, constant alignment, and care for our operational reality make all the difference.”
MELISSA PACELatam Operations &
Data Analytics Manager
at Mercado Livre
Automation of tax processes and document security
Telecommunications operator
30.000+ employees
Challenge:
Vivo’s tax department relied on manual processes and spreadsheets, which increased the risk of errors, loss of historical records, and delivery delays. The team needed greater control and agility without compromising data security.
Solution:
ENSPACE implemented automated payment and document management workflows, centralizing information in a secure repository. The project team closely supported the implementation, ensuring each phase was aligned with the department’s specific needs.
Observed results:
More agile and traceable tax processes
Reduction in human errors and rework
Secure document centralization with easy access for audits
A team operating with greater confidence and efficiency
Contract management with standardization and automation
Global packaging company
48.000+ employees
Challenge:
Before ENSPACE, contracts were managed in a decentralized way, without standards or performance indicators. This made audits difficult, delayed approvals, and left operations vulnerable to errors.
Solution:
The platform standardized contract workflows, automating critical steps and centralizing information. Performance dashboards enabled easier monitoring and auditing, while the no-code interface allowed adaptation to the specific needs of the operation.
Observed results:
Organized and traceable contract management
Reduced of delays and rework
Greater control for internal and external audits
A flexible platform that evolves alongside the operation
“Adaptable. I recommend it as a flexible solution, with swift deliverables, and that adjusts to business needs.”
FELIPE HENRIQUE,LATAM Legal
Operations Specialist
Optimization of legal operations through automation
Pulp and paper producer
56.000+ employees
Challenge:
The legal team faced an overload of manual tasks and scattered emails, which consumed time and generated rework. Productivity was limited, and prioritizing demands was challenging.
Solution:
ENSPACE replaced repetitive processes with automated and centralized workflows, supported by customized dashboards for real-time monitoring. Reporting and audits were streamlined, enabling faster and more secure decision-making.
Observed results:
Significant reduction in rework
Faster and more accurate decision-making
A more integrated and efficient legal operation
Centralized data, enabling prioritization and focus on strategic tasks
Legal efficiency through centralized governance
Empresa global de tecnologia
+2.000 colaboradores
Challenge:
Wellhub's legal team managed requests, documents, and approvals across emails, spreadsheets, and shared drives. As the volume of work increased, it became difficult to maintain visibility over deadlines, track decision history, and ensure consistent process execution. The lack of a centralized system created operational risk and limited the team's ability to scale efficiently.
Solution:
ENSPACE became the operational hub for Wellhub's legal department, centralizing requests, documents, approvals, and workflow execution in a single platform. The solution replaced fragmented communication and disconnected records with structured processes, real-time visibility, and complete traceability. Legal professionals gained the ability to configure workflows, forms, and data fields independently, without relying on IT resources or external consultants.
Results & Impact:
Established a single source of truth for legal requests, documents, approvals, and decisions
Eliminated operational risks associated with email-based processes and fragmented records
Increased visibility and control over deadlines, workloads, and request status
Improved accountability through complete audit trails and decision history
Enabled the legal team to adapt workflows quickly without technical dependency
Created a scalable operational foundation capable of supporting continued business growth
“Legal requests entered the organization through email, while case data was maintained across spreadsheets and shared drives. The lack of a centralized system made it difficult to monitor deadlines, approvals, and accountability. What stood out most about ENSPACE was the ability to configure workflows, fields, and processes internally, allowing the legal team to adapt the platform to its operational needs without depending on IT resources.”
MONIQUE MARTINSWellhub Legal Operations Analist
