Is this for law firms?
No. ENSPACE is built for corporate legal departments. There's no billable-hour tracking, no client billing and no trust accounting, because the team we serve doesn't bill anyone. If you run an in-house team of roughly 3 to 30 lawyers, you're exactly who we built this for.
Do you track court dockets and deadlines?
No, and that's deliberate. Court docketing, deadline calculation from court rules, legal hold and e-discovery stay with specialist tools and your outside counsel. ENSPACE covers what happens around them: what the business asks legal, what legal decides, and the record of both.
Do we have to replace our e-signature tool?
No. Keep the DocuSign or Adobe Sign your company already pays for. ENSPACE runs the workflow around it, and the signature step is sent from inside ENSPACE through the provider you already use.
What changes day to day when AI enters an ENSPACE workflow?
Your team designs the flow end to end and decides where AI comes in: drafting, resolving a step, routing an item or reading a document to fill in fields. Each piece runs where your team chose to put it, and the result arrives ready for review by whoever makes the call.
What happens when AI can't find a data point in the document?
The field comes back blank. No value is suggested and nothing that looks like data is written in its place. The item stops in a pending queue instead of going straight to an approver, and the missing field is logged with a timestamp. Everything else keeps moving.
How does ENSPACE work inside Word?
The add-in opens ENSPACE right inside Word. Your team picks the agent and a review playbook, reviews each clause as a tracked change to accept or reject, uses shortcuts like rewrite more formally, summarize changes, review selection only and suggest a title, and applies workspace templates without switching systems.
Can the agents access any data in the workspace?
No. Each agent acts under the permissions of whoever runs it: what that person can't see, the agent won't return. Every agent action is logged in the same audit trail as human actions, with author, timestamp and source.
What stays with your team?
Judgment on risk, the negotiating position, approval and signature stay with your people, whether that's counsel or legal ops. AI flags the off-playbook clause. It doesn't approve and it doesn't negotiate. Approval stays with the authority levels recorded in the flow. AI handles the busywork; your team makes the call.
Does ENSPACE replace my ERP or finance system?
No. ENSPACE connects through an API and gives legal one place to see everything. It doesn't replace your ERP, CRM or finance system: it pulls data from them into the flow and sends back what needs to go back.
How do the monthly AI credits work?
Each plan includes a monthly amount of BENI AI credits, and usage is visible to the team. There's no unlimited tier. We size the amount with you based on your volume, and you can change it by switching plans, with no migration.
How does ENSPACE handle security and permissions?
SOC 2 Type II and ISAE 3402 for audited controls, SSO and SAML on the Enterprise plan, permissions by role, area and group, an isolated workspace and a fully auditable trail. Every action, human or AI, is logged with who, what and when. Send your security questionnaire early and our team answers it in writing.
Can agents run unattended?
Yes. An agent can finish a step with no one watching, so the flow can be triggered by an integration or on a schedule, overnight or at month-end close. The next step may require a person, such as a review or a signature, and the item waits there until someone responds.
Does ENSPACE charge per module?
No. Contracts, legal intake, documents and templates, entity records, dashboards and automation all come in the same account. When you take on a new area, there's no new module to buy.
How long does it take to go live?
You go live in weeks, not months. Your workspace comes preloaded with a legal template, and your team configures flows, fields and rules with help from our onboarding team.
Do occasional requesters need a paid seat?
No. People who submit a request now and then do it through a form, without becoming platform users. ENSPACE pricing combines seats and usage, so you only pay for the people who actually work in the system.